Terms & Conditions
Do we require a reservation?
Not all, we welcome walkins, but do recommend groups of 5 or more to atleast call ahead for seating arrangements.
Are we handicap accessible? Absolutely! When arriving, be sure to park on the left side of the house and utilize the sidewalk to our porch.
Do I need to make a reservation to order High Tea or Afternoon Tea? Not necessarily, most tea rooms do require you to preorder High Tea and Afternoon within a 24 hours notice. Due to busy season, October to May, it is highly recommended to preorder a High Tea or Afternoon Tea. Our sitting times of 11:00, 11:15, 11:30am, 1:00, 1:15 and 1:30pm are designed to allow you time to enjoy the experience of our tea room. High Tea and Afternoon tea is not offered after 1:30pm for that reason. High Tea and Afternoon Tea might not also be available due to busy season without a preorder. Kitchen’s discretion.
Are children allowed? Yes, but unfortunately, we do not have highchairs or booster seats. We also ask that children are supervised and noise kept to a minimum so that we can uphold our Uplifting Dining Experience to our other customers in a relaxing atmosphere.
How large of a group can you accommodate? We have 4 dining rooms that are decorated in there own décor. Our English Cottage can accommodate 11, Downton Parlor can accommodate 15, Grandma Helen’s can accommodate 12 and our Secret Garden can accommodate 36. Our Secret Garden room is the only room that is not handicap accessible, it consists of 4 steps. Due to Fire Marshall regulations, walkers, scooters, wheelchairs or strollers are prohibited in our Secret Garden room for safety to the individual. We also offer group pricing for groups of 10 or more and depending on the size, a deposit is required as well. Groups of 12 and more require a contract. We have realized most groups have special needs and the contracts set out very clearly what needs are required and what is expected. A final count is required 72 hours prior to the reservation date. The number that is settled at this time will be the number that will be billed the day or your reservation. Group pricing requires one bill, not multiple guests paying.
Do you have a room that will accommodate a speaker for our group? If you wish to have a speaker for your group, we do require the entire Secret Garden room be reserved. This ensures that no other parties are in the Secret Garden who might overhear your speaker. Room fee of $150 - $250 may apply, depending on time and day of your reservation or if fewer than 21 people attend.
Do you host private parties? We would be honored to host a private party for you, call 352-593-4111 for more information.
Do you allow our party to bring gifts? Although we do allow gifts to be brought, but due to the limited time of your reservation, we ask that gifts not to be opened.
Do you have a Dairy free, Gluten free or vegetarian menu? As most tea rooms, dairy products will be a part of most items. Our Quiche and Chicken Curry salad can be offered gluten free with a 48 hour notice. We do offer salads and a crustless quiche. Please inform your server of any dietary needs or when making your reservation, so that we can try to accommodate. We would need a 48 hour notice for any special dietary needs, but cannot guarantee.
Can I bring in my own decorations or food? We would need to be notified ahead of time to make a decision on any decorations being brought in. Any outside food or drink is prohibited.
If I don't dine am I able to tour through the dining rooms to reminisce about the Christmas House? Unfortunately we cannot allow you to tour during our business hours. Although we use to encourage this to showcase our dining rooms and potential customers. As a respect to our dining customers, we cannot allow this. If you wish to dine with us, be our guest to look into the other dining rooms or pick up one of our hats to wear.
So, how do I see the other dining rooms for a group? It would be my honor to escort you through the dining rooms for a potential group dining for a special occasion. Just please be courteous and call for an appointment and a time will be designated.